DMCA REPORT
DMCA REPORT
INTELLECTUAL PROPERTY CLAIM
Thank you for visiting Hydashop website. We are committed to respecting and protecting intellectual property rights. If you believe that any content or image on our website infringes your copyright or other intellectual property rights, please follow the procedure below to file a complaint.
Hydashop Contact Information:
– Phone number: +1 951-223-1955
– Email support: [email protected]
– Support time: Mon – Sat: 9:00 AM – 5:00 PM (PST)
– Address: 41354 Patri Cir, Murrieta, CA 92562, United States
A. PROCEDURE FOR REPORTING INTELLECTUAL PROPERTY INFRINGEMENT
Our Policy:
– Remove or disable access to infringing content within 24-48 hours after receiving a valid notice
– Notify the owner who posted the material about content removal
Common Types of Infringement on E-commerce Platforms:
– Product Images: Using copyrighted images without permission
– Product Descriptions: Copying content from other websites
– Logos/Trademarks: Unauthorized use of logos and trademarks
– Promotional Videos: Using copyrighted video content
– Graphic Designs: Banners, posters without usage rights
Your notice must include:
1. Identification of the copyrighted work or intellectual property being infringed
2. Description and location of the infringing material on our website, including:
– How the material is infringing
– Specific URL(s) where the material appears
3. Your contact information:
– Full name
– Mailing address
– Telephone number
– Email address
4. A required statement
– The use of the material is not authorized by the rights holder, its agent, or the law.
– A statement under penalty of perjury regarding information accuracy
– Confirmation that you are the rights owner or authorized to act on their behalf
5. Your signature
How to submit your notice
Email: [email protected]
Subject: DMCA Notice – [ Your name/ Company ]
Processing Timeline:
– Confirming receipt of the notice: Within 24 hours
– Content, Image removal: Within 48 hours
– Seller notification: Immediately after removal
Important notes
Before sending the notice, please check carefully and ensure you:
– Own the images or have proper licenses
– Write original product descriptions
– Have permission to use any logos/trademarks
This helps avoid copyright issues.
B. ONCE A VALID INFRINGEMENT NOTICE IS RECEIVED
Upon receipt of a valid and complete DMCA notice, Hydashop will:
– Promptly remove or disable access to the allegedly infringing content.
– Notify the user who posted the material, where applicable.
C. COUNTER – NOTIFICATION PROCEDURE
If you believe content was removed or disabled in error or misidentification, you may submit a counter-notice including the following:
1. Identification of the material that was removed or disabled, and its location before removal. ( ex: the specific URL)
2. A statement made under penalty of perjury that you believe the content was a result of mistake or misidentification.
3. Your full contact information:
– Full name
– Mailing address
– Telephone number
– Email address
4. A statement that you consent to the jurisdiction of the appropriate Federal District Court for your address.
5. Your signature.
If we receive a valid counter-notice, we may notify the original complainant and restore the content within 10–14 business days, unless the complainant seeks a court order to prevent reinstatement.
Important note
Under Section 512(f) of the DMCA, any person who knowingly misrepresents material or activity as infringing may be liable for damages, including attorney’s fees.
D. FREQUENTLY ASKED QUESTIONS (FAQ)
Question 1: How do I report copyright infringement on Hydashop?
Answer 1:
– Email us at [email protected] with the Subject “DMCA Notice – [Your Name]”
– Include all required information listed above.
Question 2: What happens after I submit a DMCA notice to Hydashop?
Answer 2: We’ll acknowledge the notice within 24 hours, remove infringing content within 48 hours, and notify the seller immediately after removal.
Question 3: I found my copyrighted product being sold on Hydashop without permission. What should I do?
Answer 3: Submit a DMCA notice with the specific product URL, proof of your ownership, and your contact information.
Question 4: Can I report multiple products in one DMCA notice?
Answer 4: Yes, you can report multiple products at one time but please list each specific URL and explain how each product infringes your copyright.
Question 5: Does Hydashop charge fees for processing DMCA notices?
Answer 5: No, processing legitimate DMCA notices is free of charge.